Agency Overview
The Worcester Housing Authority provides and manages affordable housing options—including public housing, voucher programs, and special-needs subsidies—for low-income individuals, families, the elderly, and people with disabilities in Worcester.
Main Office
630A Plantation Street
Worcester, MA 01605
Website
Phone Number
(508) 635‑3000
Worcester Housing Authority
630A Plantation Street
Worcester, MA 01605
Agency Services
WHA manages housing and community support programs designed to meet diverse needs:
- Public housing units for families, seniors, and people with disabilities
- Section 8 Housing Choice Vouchers and scattered-site rental assistance
- Special-needs housing through DMH and DDS partnerships
- Employment and education support via the A Better Life (ABL) program
- Resident services including food delivery, community events, and public safety meetings
Service Area
WHA serves residents throughout the city of Worcester:
- All neighborhoods within Worcester
- Multiple property developments and scattered rental sites
- Participation in county-wide Section 8 placements
Target Population
WHA supports:
- Low-income households
- Seniors aged 62 and older
- Individuals with physical or psychiatric disabilities
- Justice-involved individuals needing transitional housing or job support
Advertising / Community Visibility
WHA keeps residents and landlords connected through:
- Local announcements, newsletters, and social media updates
- Notices in public spaces and online listings
- Outreach through a landlord portal and resident community meetings
Funding Sources
WHA operates through a mix of funding streams:
- Federal HUD grants for public housing and voucher programs
- State funds for special-needs housing
- Tenant rent based on income
- Community grants and partnerships
Agency Affiliations / Links
WHA collaborates with numerous partners to enhance housing quality:
- U.S. Department of Housing and Urban Development (HUD)
- Massachusetts DMH and DDS for special housing initiatives
- Worcester Regional Transit Authority for mobility access
- Local nonprofits and service providers engaged in resident support
Agency Accessibility Info
All offices accessible by WRTA bus; designated visitor parking available
Offers reasonable accommodations, wheelchair-accessible units, and physical modifications upon request
Interpreter services available; multilingual assistance provided as needed
Most Significant / Surprising Fact
WHA’s Belmont Tower redevelopment project combined RAD and LIHTC federal tools to add over 90 modern, accessible units. This positions Worcester among the first cities to use this blended financing strategy.
Career Opportunities
Training Required for Staff Positions
Roles may require Section 8 certification, property management training, or knowledge of housing regulations
Experience Required for Hiring of Staff
Preference given to applicants with backgrounds in social work, property management, or public administration
Training Requirements / Opportunities for Staff
Staff receive ongoing HUD/state compliance training, resident services support training, and landlord engagement workshops
References
- U.S. Department of Housing and Urban Development. (2024). RAD/Rent assistance case studies. Washington, DC: HUD.
- Worcester Housing Authority. (n.d.-a). Belmont Tower Apartments. Retrieved June 30, 2025, from https://worcesterha.org/location_belmont_tower.html
- Worcester Housing Authority. (n.d.-b). Admissions & Eligibility. Retrieved June 30, 2025, from https://worcesterha.org/admissions_eligibility.html
- Worcester Housing Authority. (n.d.-c). Notice of Reasonable Accommodations. Retrieved June 30, 2025, from https://worcesterha.org/NoticeReasonableAccommodations.html
- Worcester Housing Authority. (n.d.-d). Public Safety and Resident Meetings. Retrieved June 30, 2025, from https://worcesterha.org/psd_rcm.html