Agency Overview

The Worcester Housing Authority provides and manages affordable housing options—including public housing, voucher programs, and special-needs subsidies—for low-income individuals, families, the elderly, and people with disabilities in Worcester.

Main Office

630A Plantation Street
Worcester, MA 01605

Phone Number

(508) 635‑3000

Worcester Housing Authority

630A Plantation Street
Worcester, MA 01605

Agency Services

WHA manages housing and community support programs designed to meet diverse needs:

  • Public housing units for families, seniors, and people with disabilities
  • Section 8 Housing Choice Vouchers and scattered-site rental assistance
  • Special-needs housing through DMH and DDS partnerships
  • Employment and education support via the A Better Life (ABL) program
  • Resident services including food delivery, community events, and public safety meetings

 

Service Area

WHA serves residents throughout the city of Worcester:

  • All neighborhoods within Worcester
  • Multiple property developments and scattered rental sites
  • Participation in county-wide Section 8 placements

 

Target Population

WHA supports:

  • Low-income households
  • Seniors aged 62 and older
  • Individuals with physical or psychiatric disabilities
  • Justice-involved individuals needing transitional housing or job support

 

Advertising / Community Visibility

WHA keeps residents and landlords connected through:

  • Local announcements, newsletters, and social media updates
  • Notices in public spaces and online listings
  • Outreach through a landlord portal and resident community meetings

 

Funding Sources

WHA operates through a mix of funding streams:

  • Federal HUD grants for public housing and voucher programs
  • State funds for special-needs housing
  • Tenant rent based on income
  • Community grants and partnerships

 

Agency Affiliations / Links

WHA collaborates with numerous partners to enhance housing quality:

  • U.S. Department of Housing and Urban Development (HUD)
  • Massachusetts DMH and DDS for special housing initiatives
  • Worcester Regional Transit Authority for mobility access
  • Local nonprofits and service providers engaged in resident support

 

Agency Accessibility Info

All offices accessible by WRTA bus; designated visitor parking available

Offers reasonable accommodations, wheelchair-accessible units, and physical modifications upon request

Interpreter services available; multilingual assistance provided as needed

Most Significant / Surprising Fact

WHA’s Belmont Tower redevelopment project combined RAD and LIHTC federal tools to add over 90 modern, accessible units. This positions Worcester among the first cities to use this blended financing strategy.

Career Opportunities

Training Required for Staff Positions

Roles may require Section 8 certification, property management training, or knowledge of housing regulations

Experience Required for Hiring of Staff

Preference given to applicants with backgrounds in social work, property management, or public administration

Training Requirements / Opportunities for Staff

Staff receive ongoing HUD/state compliance training, resident services support training, and landlord engagement workshops

References