Agency Overview
Part of the Worcester District Court system, the Worcester Probation Department supervises court-involved individuals, helping them comply with legal requirements and access supportive services to reduce recidivism.
Main Office
Charles J. Sullivan Courthouse
Worcester Probation Department
225 Main Street
Worcester, MA 01608
Phone Number
(508) 831‑5930
Worcester Probation Department
255 Main Street
Worcester, MA 01608
Agency Services
The department combines supervision with tailored support to promote rehabilitation:
- Pre- and post-sentencing investigations and risk assessments
- Supervision visits and monitoring (including collaterals)
- Referrals to mental health, substance use, educational, and employment services
- Court reports, compliance tracking, and violation enforcement
Service Area
Serves all jurisdictions under Worcester District Court, including:
- City of Worcester
- Surrounding towns in Worcester County
- Multiple court locations depending on case assignment
Target Population
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Individuals—both adults and juveniles—on probation, parole, or pre-trial supervision
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Court-ordered clients requiring support for reintegration, mental health, employment, or education
Advertising / Community Visibility
Visibility arises through legal and community partnerships:
- Notices and informational flyers at courts, legal aid offices, and shelters
- Collaboration agreements with District Attorney’s Office, Public Defender Agency, and local treatment providers
Funding Sources
Funded through state and court budgets; additional support includes:
- Massachusetts Trial Court Probation Service funding
- Grants for specialized services like re-entry and substance use programs
Agency Affiliations / Links
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Massachusetts Trial Court – Probation Service
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District Attorney / Public Defender Offices
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Local treatment providers (e.g. Community Healthlink, Straight Ahead Ministries)
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Employment and education organizations supporting current clients
Agency Accessibility Info
Court public parking available; accessible via WRTA bus routes to downtown
All probation offices are ADA accessible; accommodation requests handled through court administration
Interpretation services available through court interpreter channels (ASL and other languages)
Most Significant / Surprising Fact
Probation officers in Worcester not only supervise compliance, they also act as case managers, actively connecting clients to housing, mental health treatment, job training, and educational resources, often reducing recidivism significantly.
Career Opportunities
Training Required for Staff Positions
Probation officers need a bachelor’s degree (typically in criminal justice, psychology, or social work) and successful completion of a specialized training academy
Experience and Education Required for Hiring of Staff
Prior experience in criminal justice, corrections, counseling, or social services is highly recommended
Training Requirements / Opportunities for Staff
Continuous state-certified training in risk assessment, crisis intervention, legal updates, and rehabilitative approaches
References
- Massachusetts Trial Court Probation Service. (n.d.). Probation Services Overview. Retrieved June 30, 2025, from https://www.mass.gov/orgs/massachusetts-probation-service
- Worcester District Court. (n.d.). Contact Information. Retrieved June 30, 2025, from https://www.mass.gov/locations/worcester-district-court
- Community Healthlink. (n.d.). Behavioral Health Resources. Retrieved June 30, 2025, from https://www.communityhealthlink.org/
- Commonwealth of Massachusetts. (n.d.). Court Interpreter Services. Retrieved June 30, 2025, from https://www.mass.gov/info-details/court-interpreter-services